APA Hotel Hatchobori Ekimae

A well thought through hotel. Rooms are small, as expected in Tokyo generally, but space was designed very cleverly and has everything required. The window looked out onto a wall but at least it could open and let in air. Service was average. I made a last minute reservation and I could tell there was an issue with rooms. I booked a non smoking and they gave me a smoking room without informing me. I went back to reception and said I wouldn’t take the smoking room and I was given a non smoking room. It was very unprofessional to try and get away with this due to capacity I presumed. I didn’t appreciate this at all and even though the hotel was good, the initial experience dimmed my experience. I arrived at breakfast at 9.20 to be told several times that I had to take my food by 9.30 as they were cleaning up (breakfast finishes at 10). Also, as a vegetarian options everywhere are incredibly limited and APA was no exception to this.

Modern and clean room with a comfortable bed and good shower pressure. I was expecting the room to be smaller after all the negative reviews - but although it is not enormous a lot of effort has been made to make good use of the available space and there is plenty of room for suitcases under the bed and a storage box to use as a drawer, which was more than we needed. (However this arrangement would be difficult for someone with limited mobility who could not kneel down on the floor). There is a water dispenser near the microwave in the lobby to refill the bottles that are provided on the first day.

I like the location of this hotel because the area felt safe and quiet. It is only a few minutes walk from several subway lines and it is conveniently located next to 711s and other shops. The staff were friendly and tried to help answer our questions as much as possible. For the price, I think the amenities are fair and they had easy diy laundary which came in handy for our 5 night stay.

The staff were exceptionally professional, helpful, friendly and very patient. It took me a while to figure out the train system so I was asking the same questions repeatedly. My room was very clean and just right for 1 person accommodation Japan standard. My bed and sheets were sleep friendly. The proximity to a train station Hachobori is a big plus. Love having a robe and a tea kettle in the room. The breakfast was lovely.

As with all APA hotels (this is my 3rd one), they have a simple formula -- friendly, efficient staff, good location, and clean rooms that have everything you need. This one has the bonus of being right by Hachobori metro station, and is also just a 10 minute walk from Tokyo station. The unit-bathroom was a bit larger than a usual economy hotel, which was nice. They also have some super convenient laundry machines that are one-touch-does-all just off the lobby. Really helped since I was there for quite a long while. And although there's not much entertainment in the immediate area, there are some family restaurants a minute or two walk away, plus a Tori Kizoku nearby (grilled chicken...really good food there). There's also a Saizeriya right near by, which is my fave family restaurant.